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COVID-19 Response: Alert

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Customer Support

We're Here to Help

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Are You a Business Customer?

Get help that's personalized to fit the needs of your business on energy savings and energy efficiency.

Business Solutions Center

Support Resources

Phone Numbers

Electrical Outage


Gas Emergency


Residential Customer Service


Business Customer Service


Builder's Call Line


Call Before You Dig



Mobile App Download the mobile app for an easy way to pay your bill, report your outage, and see your energy usage.
New Customers Whether you're a business or residential customer, you can find helpful information here to start your experience with us.
Yard Restoration If you've had planned construction or emergency repairs around your premise, we will restore your impacted property.
Vegetation Management Our crews will trim and remove trees that are near or impacting power lines on your property for free.

By Email

By Mail

General Correspondence

414 Nicollet Mall
Minneapolis, MN 55401

Account Related Requests or Questions

P.O. Box 8
Eau Claire, WI 54702-0008

Send Your Payment

P.O. Box 9477
Minneapolis, MN 55484-9477

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Energy Saving Tip

Want to make a strong statement about energy efficiency? Consider whether your home might be a good candidate for a green roof, solar panels, or a geothermal system.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.